Order processing typically takes 5-7 business days. Shipping times vary based on your location and the shipping method. International orders may take 7-15 days, this will vary depending on location as well. You’ll receive a tracking number once your order has shipped so you can monitor its progress.

We accept returns and exchanges for U.S. orders only within 14 days of purchase. If you need to return or exchange an item, please use our Returns & Exchanges Portal to begin. You can also refer to our Returns & Exchanges Policy for detailed information on our policies and conditions. We want you to be completely satisfied with your purchase - if you have an questions or concerns, please email us at bagdrop@sugarloafsocialclub.com. Please note that not all products are eligible for return, and items must be returned in their original condition and packaging.

If you need to update your shipping address, please email bagdrop@sugarloafsocialclub.com right away. Shipping addresses can only be updated within 2 hours of the order placement. We cannot guarantee that we can update your order, but we will do our best to help you if we can. Once an order is packed and labeled we cannot update the address.